CTOS SME Biz Day Debuts in Kuching to Spark Digital Transformation for Sarawak Businesses

CTOS SME Biz Day 2025 is making its first-ever stop in East Malaysia to empower Small and Medium Enterprises (SMEs) with the knowledge, tools, and networks needed to unlock their full business potential. Taking place on 19 August 2025 at Imperial Hotel Kuching, the event is set to be a catalyst for business growth and resilience. With Sarawak rapidly emerging as a key driver of Malaysia’s economic future, this event offers SMEs a timely opportunity to future-proof their operations and scale with confidence.

CTOS SME Biz Day is set to break down barriers for small businesses by tackling some of their most pressing challenges, such as limited access to financing, digital skill gaps, and navigating complex regulations. Through expert guidance, government grant insights, and transformative business development training, the event will empower entrepreneurs to unlock new pathways for growth and innovation.

Sarawak Is Fast Emerging as a Powerhouse In East Malaysia

Under the Sarawak Digital Economy Blueprint 2030, the state targets 80% SME and micro-entrepreneur digitalisation by the end of the decade, with RM56.4 billion expected to be contributed to GDP from business activities alone. With 74,000 SMEs across the state and nearly 40% already undergoing digital transformation, the CTOS SME Biz Day is timely in empowering local Sarawakian businesses to accelerate this momentum.

“Kuching is a growing hub with strong potential, especially in the SME and export-driven sectors. This stop on our SME Biz Day journey reflects our commitment to supporting that growth and being present where it matters. From Kuala Lumpur to Penang, Johor, and now here in Sarawak, we’ve had the opportunity to work alongside partners who share our belief in the power of SMEs. Together, we’re building a connected ecosystem, one that brings together the tools, knowledge, and support SMEs need to grow confidently. CTOS is proud to contribute not just as a solution provider, but as a long-term partner in digital transformation,” said Lee Shin Mei, COO of CTOS Data Systems Sdn Bhd

Driving SME Growth Through Digital Tools, Grants, and Expert Guidance

Through curated panel sessions and trending digital solutions, the event will guide businesses in leveraging government grants and development opportunities offered by key agencies such as Agensi Kaunseling dan Pengurusan Kredit (AKPK), Malaysia External Trade Development Corporation (MATRADE), Malaysia Digital Economy Corporation (MDEC), Sarawak Digital Economy Corporation Berhad (SDEC) & SME Corp. Malaysia. With digitalisation playing an increasingly critical role in building SME resilience and competitiveness, CTOS SME Biz Day seeks to bridge the awareness gap, particularly among businesses outside major urban centres that may not know where or how to access available tools and support.

Additionally, corporate partners including AutoCount, MDEC, Mochi, Pos Malaysia, Setlary, TecD – Microsoft, and Unifi Business, will introduce digital-first business solutions designed to help SMEs transition from conventional operations to future-ready models. 

These offerings will be complemented by three high-impact panel discussions designed to encourage strategic thinking and provide participants with practical approaches to business growth. Topics will include:

• Everything You Need to Know About E-Invoicing: Stay informed on the upcoming implementation of e-invoicing for SMEs and the essential steps that businesses must take before it becomes mandatory. Hear directly from experts at LHDN and AutoCount as they break down the policy, processes, and potential impacts on your operations.
• Learn from Heroes Who Started from the Ground Zero: Every successful business begins with humble roots. Be inspired by real stories of growth and resilience from the founders of Luckin Coffee Malaysia, Anjoe Skincare (MadebyAnjoe), Poh Sin Studio, and the Malaysia SME Media Group. Gain valuable insights, strategies, and lessons learned from entrepreneurs who turned challenges into achievements.

The speaking sessions will also feature thought leaders, policy makers, and digital disruptors from  SDEC, LHDN, MDEC, MATRADE Sarawak, SME Corp, AKPK, and more. These speakers will be offering perspectives on business innovation, financing, and scalability. Key topic areas that will be discussed include:

• Charting a successful export journey by tapping into global demands
• Accelerating digital transformation with practical approaches
• Understanding Environmental, Social, and Governance (ESG) implementation
• Leveraging the AI advantage to streamline operations
• Managing employees’ financial wellness with the right tools and programs

CTOS SME Biz Day 2025: Digital Transformation Starts Here

CTOS SME Biz Day 2025 in Kuching is a strategic platform to connect with key SME ecosystem players, explore new partnership opportunities, and take bold steps to scale your business for the future. This is where Sarawak SMEs can be inspired by successful entrepreneurs, engage with top decision-makers, and access critical tools that will help them thrive in a digital-first, green-driven economy. Register now at https://www.ticketmelon.com/ctos/smebizdaykc/.

To date, CTOS SME Biz Day 2025 has empowered more than 5,000 SMEs and entrepreneurs across four key regions—Kuala Lumpur, Penang, Johor, and now Kuching—through practical knowledge, digital tools, strategic connections, and access to growth opportunities. With more initiatives planned across the country, even more SMEs are expected to benefit as the initiative continues to drive transformation within Malaysia’s SME landscape.

For more on CTOS and its business solutions for SMEs, visit http://www.ctoscredit.com.my.