Upgraded Appian Platform Transforms Enterprise Data, Process Automation with New Innovations

Appian has announced the latest version of the Appian Platform, designed to transform how organisations orchestrate enterprise data and automate processes. This release delivers support for more enterprise Artificial Intelligence (AI) use cases with expanded compliance, offering a strong framework to help organisations prepare for current and forthcoming AI regulations.

“The implementation of a generative AI-powered chatbot has transformed our procurement process,” said Michael Parks, Director of Procurement and Contract Services at Texas Department of Public Safety. “This tool provides our procurement officials with immediate access to regulations, information, and guidance on state contracting procedures, all while leveraging secure, internal data and offering precise citations. By streamlining access to critical information, the chatbot enhances efficiency and enables our staff to focus on delivering exceptional service to the public.”

The latest release of the Appian Platform introduces the expansion of several AI capabilities, designed to enhance data and process automation for enterprises. Appian’s Copilot updates empower users to get faster answers from their enterprise data and documents, with plain language and fewer steps. AI Copilot and AI Skills also now meet HITRUST certification requirements. HITRUST certification is a comprehensive security framework that provides a standardised and rigorous approach to managing risk and protecting sensitive information, including compliance with HIPAA.

Enhanced Features of Upgraded Appian Platform

Appian AI enhancements in 24.3 include:

• AI Copilot for data fabric,now available in preview, offers immediate insights across your enterprise data within a unified chat space. AI Copilot provides transparent and trustworthy answers, citing source data for verification.
• Enterprise Copilotallows users to easily locate information across curated sets of documents by simply asking the AI, even without knowing the specific document set.
• Process HQ with AI-suggested starting pointsaccelerates process investigations by offering AI-suggested views with KPIs, process details, and filters, ensuring the right questions are being answered.
• AI Copilot in Case Management Studio helps users quickly pinpoint information with case comment and document summaries and helps users create data fields with a guided data modelling experience.
• AI Copilot for developershelps developers automate test-case generation for expression rules, both making test generation faster and increasing test coverage.
• Prompt Builder AI skill is now available natively in additional new Appian Cloudlocations, including Australia, Canada, France, the United Kingdom, Ireland, India, and Brazil, and is for additional support in Asia Pacific, North America, Europe, and South America.

Additional updates include enhancements to the Appian Platform’s data fabric, low-code, and automation capabilities. These upgrades streamline workflows by integrating people, technology, and data into a cohesive system, allowing users to tackle business challenges more efficiently and focus on higher-impact tasks.

“Appian AI Copilot empowers users to explore and understand their enterprise data more effectively, using natural language and fewer steps. Now, you can ask AI Copilot questions about your entire data catalog, providing comprehensive insights and enabling more informed decision-making,” said Sanat Joshi, Executive Vice President of Product and Solutions at Appian.

For more information about the latest Appian Platform release, please visit appian.com/whats-new.