The world continues to depend on technology to drive innovation that fosters creative solutions and new market opportunities. However, many organisations lack the skills and means to do so. Earlier this year, Dell commissioned a study conducted by Forrester Consulting, which found that 75% of IT decision-makers surveyed need external expertise to achieve specific outcomes, and 69% cited a lack of sufficient resources or expertise to realise the full value of their technology purchases.
Another recent study by Dell Technologies titled Innovation Index revealed that while organisations consider innovation a top priority, complexity emerges as the primary obstacle, with perceived difficulties in driving a seamless business-IT relationship. The research polled 6,600 IT and business decision-makers across 45-plus countries.
The data is clear â customers need professional services to realise the full value of their technology investments.
To address these challenges for customers who leverage Microsoft technologies, Dell is introducing an enhanced portfolio of services for multicloud, modern workforce, applications & data and resiliency & security solutions.
âOrganisations in APJ demonstrate immense innovation potential with 84% actively pursuing technologies to fuel their goals2 . However, perceived complexity and the fear of failure may create an innovation bottleneck,â said Chuah Yeow Chong, Vice President for Services Sales, Asia Pacific and Japan, Dell Technologies. âOur new array of IT services will enable our customers to get the most from their Microsoft technologies. These offers are designed to help organisations enhance their productivity, accelerate innovation momentum, and drive strong business outcomes.â
The new offers for advisory, implementation, modernisation, security, and management bolster Dellâs portfolio of Microsoft services.
Multicloud
Driving innovation and business impact with Microsoft Azure requires the right balance of technologies and processes optimised for unique business needs. Dell’s new multicloud services are designed to help businesses take full advantage of Microsoft Azure features. This includes running containers and workloads natively in Azure, utilising Azure Stack HCI for hybrid, multicloud and edge use cases, and expanding their VMware footprint to the Azure cloud.
Modern Workforce
Dell is regularly recognised with Microsoft Partner of the Year awards for deploying and managing Windows devices and excels in streamlining business processes and boosting productivity. New modern workforce services complement a robust set of existing solutions to help businesses create a personalised and secure hybrid work environment. Dell now offers advisory service subscriptions for Microsoft 365 or Dynamics 365, which provide versatile, costeffective access to Dell’s experts to maximise ROI.
Applications & Data
Enabling developers to drive new business value requires harnessing cloud-native development practices, optimising applications for the cloud and leveraging the power of advanced analytics. Dellâs new implementation services empower customers to modernise applications for Microsoft Azure, leverage AI-driven advanced data analytics and cloud databases, and deliver faster, more reliable and secure applications. One example is Dellâs new DevSecOps Implementation Services on Microsoft Azure, which embeds security within DevOps pipelines using features of Microsoft Azure and GitHub.
Resiliency & Security
Itâs essential that resiliency policies are applied to workloads, applications and data across the IT ecosystem. Dellâs new backup and cyber recovery services for Microsoft Azure enhance the resiliency posture for customers and increase confidence in their ability to restore from accidental deletion, corruption and cyberattacks. Additionally, Dell is a member of the Microsoft Intelligent Security Association with many security-related advanced specialisations and competency achievements.
The Power of Partnership
Dell and Microsoft have been co-innovating and partnering for more than 35 years. Dellâs new services build on a successful history with Microsoft across infrastructure, software, security, digital experience, advisory and adoption/change management services.
âWe are excited to partner with Dell as they transform their Microsoft Services practice to deliver differentiated solution plays to drive innovation with our joint customers,â said David Smith, vice president of channel sales at Microsoft.
Microsoft awarded Dell the 2023 Partner of the Year awards for the Device (management) and FastTrack Ready categories for demonstrating excellence in innovation and implementation of customer solutions. Dell has won several of partner awards from Microsoft, which recognise partners who have developed and delivered outstanding Microsoft-based applications, services and devices. Microsoft also awarded Dell the Solutions Partner Designation after validating the capabilities and customer success across all Microsoft Cloud solution areas.
Dellâs new services empower Microsoft customers to focus on productivity and business outcomes. The expansive portfolio of professional services leverages modern, easy-to-consume and increasingly automated solutions that drive improved business value from technology investments.
