OCBC Indonesia Selects Cloudera to Optimise Banking Services with Data and AI

Cloudera, the data company for trusted enterprise Artificial Intelligence, has announced that OCBC Indonesia has selected Cloudera to help achieve their vision of becoming a digital-first bank in Indonesia, offering better banking experiences for their customers. Through this partnership, OCBC Indonesia is looking to tap the immense potential of generative AI solutions and data management, analytics, and Artificial Intelligence (AI) capabilities of the Cloudera hybrid platform.

OCBC Indonesia’s growing in-house data science team required a hybrid strategy for data, analytics, and AI that would integrate seamlessly with the bank’s data lake and allow data scientists and business users to work seamlessly with various integrated applications, helping the bank deliver transformer-based AI models, real-time intelligent, and personalised recommendations to customers.

“OCBC Indonesia believes that adopting technology will add value to the customer experience as a strategic objective. Implementing modern data technology and launching generative AI projects is one of the milestones for the bank to stay ahead and become forefront in the industry. The bank firmly believes that technology and customer experience are inseparable in providing solutions to consumer needs,” said Komang Artha Yasa, Chief Technology Officer at OCBC Indonesia.

“Enterprises are eager to leverage their massive loads of data for generative AI to build custom applications and productivity tools for their customers,” said Sherlie Karnidta, Country Manager for Cloudera Indonesia. “We are thrilled to be working with OCBC Indonesia to help them build an extensible platform that allows them to easily and flexibly build applications and leverage tools and frameworks to drive business transformation.”

OCBC Indonesia to Leverage Data for AI and ML

As part of its future strategy, the bank plans to make AI/ML available to more of its systems and users. OCBC Indonesia doubles down on innovation, efficiency, and customer-centric approaches, as they rely on Cloudera to provide a strong and flexible foundation to help integrate AI at scale throughout the organisation and drive more customer innovation and regulatory reporting.

By choosing Cloudera, OCBC Indonesia has tapped a data company that empowers people to transform data anywhere into trusted enterprise AI so they can reduce costs and risks, increase productivity, and accelerate business performance. Cloudera’s open data lakehouse enables secure data management and portable cloud-native data analytics, helping organisations manage and analyse data of all types, on any cloud, public or private.

With as much data under management as the hyperscalers, Cloudera is the data partner for the top companies in almost every industry. It has guided the world on the value and future of data, and continues to lead a vibrant ecosystem powered by the relentless innovation of the open source community.