Indonesian Business Industries Empowered by FICO’s Industry-Leading Cloud-Based Platform, Unleashing Advanced Decisioning and AI Capabilities

With this launch, FICO is doubling down on its commitment to Indonesia after more than a decade of serving the market with sophisticated on premises and hosted solutions. The technologies enabled on FICO® Platform are set to boost the business landscape by providing the latest advanced analytics and artificial intelligence capabilities to foster growth, strengthen customer connections and enable enterprise transformation.

“Banks, financial services institutions, insurance companies, telcos, utilities and many other businesses in Indonesia will be able to harness a platform of proven and patented tools and technologies to make data-driven decisions with the utmost confidence,” said Dattu Kompella, managing director in Asia for FICO.

“In Indonesia’s dynamic business landscape, we acknowledge the tremendous potential. With FICO Platform, local businesses can unlock invaluable insights, optimize operations, drive impactful commercial outcomes, strengthen customer connections, move at digital pace to remain competitive, and fuel growth—reflecting the success achieved by our customers across the region and around the world.”

More information: https://www.fico.com/en/fico-platform-indonesia

FICO® Platform offers several key benefits to banks and FSIs in Indonesia: Powering Customer Connections: FICO Platform empowers business leaders to tap into their market knowledge and customer insights, enabling smarter choices, broader collaboration, and faster learning cycles to create stronger connections with customers. Enabling Enterprise Transformation: FICO Platform enables organizations to optimize productivity and output through seamless collaboration between diverse roles and skillsets.

Intuitive feedback loops drive high-performance through continuous learning. Driving Strategic Business Outcomes: Ensuring alignment between IT projects and management KPIs is critical to delivering successfully on business goals.

FICO Platform allows management to translate strategy into operations, significantly boosting effectiveness. Rapid Time-to-Value: Banks can get projects up and running quickly, as the installation process is measured in weeks rather than the traditional 12-month timeline of on-premises solutions.

FICO® Platform is currently seeing significant momentum in the financial services space. Many of the world’s leading and most innovative banks are selecting it as the core of their digital transformation efforts. In Asia Pacific organizations such as ANZ, AGL, Trust Bank and many more have all achieved outstanding business results with FICO Platform. “FICO has achieved 14 consecutive quarters of year-over-year growth exceeding 40 percent for FICO Platform,” added Kompella.

“This success is attributed to our intensely customer-focused innovation, differentiating us in the industry as recognized by key industry analysts.” FICO was named as a leader by The Forrester Wave™: AI Decisioning Platforms, Q2 2023 Race to the Top: Forrester Research Points to Customer Experience Imperative According to a recent Forrester Consulting study commissioned by FICO, known as the ‘Current State of Advanced Analytics Adoption’ study, improving the experience of customers is the top priority for three out of four industry decision-makers in Indonesia.

The study also revealed that financial services firms that have implemented or are expanding the use of advanced analytic technologies are more likely to experience increased customer acquisition, improved profitability, and enhanced compliance.

“Indonesia has a thriving banking and financial services sector, which is continuously evolving to meet the needs of a digitally savvy population,” said Kompella. “There is a race to be a leader in customer experience because lenders can see the clear business benefits that come from successfully operationalizing artificial intelligence, decision automation and business outcome simulation.”

Indonesia’s Superbank selects FICO® Platform Superbank, a new bank backed by Grab, Emtek and Singtel, has chosen FICO Platform to enhance its digital services and expand its range of offerings, starting with a seamless onboarding process.

Superbank aims to utilize its vast data, technology, and network resources to cater to the underbanked population of the country by providing simple, transparent and flexible financial products.

“By leveraging the near-instant decisioning power of FICO Platform, we will be equipped with the agility needed to operate once we complete our transformation into a bank with digital-based services,” said Sukiwan, Chief Business Officer of Superbank. “The rapid time to value offered by the platform will allow us to quickly deliver innovative financial products and services to our customers, ensuring we stay ahead in this fast-paced digital landscape.”

Security, Speed and Scalability FICO® Platform operates on Amazon Web Services (AWS) and boasts a multitude of features that set it apart from competitors. Security is prioritized with advanced encryption protocols and stringent access controls, ensuring the utmost protection of sensitive data. The platform’s cutting-edge cloud infrastructure facilitates lightning-fast processing and analysis of vast data volumes, empowering businesses to make real-time decisions.

With its scalable architecture and powerful computing capabilities, the FICO Platform ensures that enterprises can leverage the full potential of artificial intelligence and advanced analytics to stay ahead in an increasingly competitive market. “FICO Platform is all about helping businesses succeed and making a positive impact on both the organization and its customers,” emphasized Kompella. “At FICO, we’re proud to bring applied intelligence to the Indonesian market to drive real value and meaningful outcomes.”

About FICO
FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics, AI and data science to improve operational decisions. FICO holds more than 215 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, manufacturing, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in nearly 120 countries do everything from protecting 2.6 billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and other countries, improving risk management, credit access and transparency.

Learn more at http://www.fico.com.

Join the conversation at https://twitter.com/fico and http://www.fico.com/en/blogs/

For FICO news and media resources, visit www.fico.com/news.